Delivery Information

Delivery Policy

Last updated: 13 August 2026

At AS Dairy, we understand that fresh dairy products need to reach you quickly and in the right condition. Our delivery process is designed around freshness, convenience, and reliable service.

1. Fresh Dairy Deliveries

Fresh products including milk, curd, paneer, lassi, chaas, and khoya are delivered during our scheduled morning delivery window.

We currently deliver fresh dairy products across:

  • Noida
  • Greater Noida
  • Ghaziabad

For next-morning delivery, please place your order by 9 PM the previous night.

Fresh deliveries are generally made between 6 AM and 8 AM.

Orders placed after the daily cut-off may be scheduled for the following delivery day.

2. Shelf-Stable Products

Products that do not require same-day delivery, including:

  • Ghee
  • Milk powder
  • Sealed sweets
  • Cattle feed
  • Mineral mixtures
  • Dairy equipment

can be shipped to customers across India through courier or logistics partners.

These orders typically arrive within 2–5 working days, depending on the delivery location, product availability, and courier service.

3. Delivery Charges

Fresh dairy deliveries within our service area are:

Free for orders above ₹499.

For orders below ₹499, a flat ₹40 delivery charge applies.

For cattle feed, equipment, and other courier-based products, applicable shipping charges are calculated at checkout based on factors such as product weight, package size, and delivery location.

Any applicable delivery or courier charges will be shown before you complete your order.

4. Livestock Transportation

Cows and buffaloes are not shipped through the standard shopping cart or regular courier service.

Once a livestock purchase has been agreed and documented, transportation is arranged separately based on the buyer's requirements.

Transport charges depend on factors such as:

  • Delivery location
  • Distance
  • Number of animals
  • Type of vehicle required
  • Transportation and handling requirements

The applicable transportation cost will be discussed and quoted separately before the animal is transported.

5. Delivery Confirmation

Please make sure that the delivery address and contact number provided during checkout are accurate.

For fresh deliveries, we recommend that someone is available to receive the order during the scheduled delivery window.

If our delivery team is unable to complete delivery because of an incorrect address, unavailable recipient, or other issue attributable to the customer, additional delivery arrangements may be required.

6. What to Do When Your Order Arrives

Fresh dairy products should be refrigerated immediately after delivery.

For best quality, we recommend keeping fresh products at approximately 4°C.

As a general guide:

  • Milk: consume within approximately 48 hours when properly refrigerated
  • Paneer: approximately 5 days when properly refrigerated
  • Curd: approximately 5 days when properly refrigerated
  • Lassi/Chaas: follow the product's stated consumption guidance
  • Khoya: keep refrigerated and follow the recommended consumption period

Always check the product packaging or label where specific storage or consumption instructions are provided.

7. Delivery Delays

We work hard to deliver within the stated time windows, but occasional delays may occur because of traffic, weather, road conditions, operational issues, courier delays, or other circumstances beyond our reasonable control.

If there is a significant delay affecting your order, our team will try to contact you where possible.

8. Damaged or Incorrect Deliveries

If your order arrives damaged, leaking, spoiled, incomplete, or contains an incorrect product, please contact us as soon as possible.

For fresh products, please report the issue on the same day of delivery so that we can review it and arrange an appropriate replacement or refund.

You can contact us at:

care@asdairy.com

9. Delivery Areas

Our fresh dairy delivery network currently covers Noida, Greater Noida, and Ghaziabad.

The availability of fresh delivery may vary depending on the exact location and delivery route.

Shelf-stable products and eligible non-perishable items can be shipped to locations across India, subject to courier availability.

10. Contact Us

If you have questions about delivery charges, delivery areas, estimated delivery times, or a delayed or missing order, please contact:

AS Dairy
Email: care@asdairy.com

Our Delivery Promise

Fresh when it reaches you. Carefully handled from our farm to your home.

We continuously work to make every AS Dairy delivery faster, safer, and more convenient for our customers.

Free delivery on orders above ₹499

Milk, curd and paneer are dispatched from the collection centre before 5 AM and reach your door by 7 AM. Order by 9 PM the previous night.